Qatari Documents Service for Citizens (Passport – QID Card). The Ministry of Interior (MOI) in Qatar provides a convenient and efficient service for Qatari citizens, including children under 16, to apply for or renew important identification documents like the Qatari ID card (QID) and passport.
This service, available both online and offline, ensures that citizens have easy access to obtaining new documents, renewing existing ones, or replacing those that are lost or damaged. Here, we explore the detailed process for using this service, the required documentation, and the fees associated with each application type.
Qatari Documents Service
The Qatari Documents Service allows citizens to apply for or renew their Qatari ID (QID) or passport. Applications can be submitted through the Ministry of Interior’s online portal, Metrash2 mobile app, or in person.
The service includes the following main categories:
- Issuing a New Document – For obtaining a QID or passport for the first time.
- Renewing a Document – For renewing an expired QID or passport.
- Reissuing Lost or Damaged Documents – For replacing a lost or damaged QID or passport.
Applying for Qatari Documents Online
Qatari citizens can complete most document services online via the Ministry of Interior (MOI) e-services portal. The steps for applying online are:
- Log in with Your Smart Card: Access the MOI e-services portal using your smart card, which serves as an essential tool for all online government services.
- Select the Relevant Services:
- Go to Qatari Citizen Services.
- Choose Qatari Documents to find options for issuing, renewing, or replacing documents.
- Enter Required Information: Fill out the application form with accurate details, ensuring all necessary fields are completed.
- Pay Applicable Fees: Complete the transaction by paying the associated fees, depending on the type of document request.
This online method offers convenience, allowing users to apply for essential documents anytime without the need to visit a government office. The service is available 24/7 on the Metrash2 mobile app as well, offering added flexibility for those who prefer mobile transactions.
Applying for Qatari Documents Offline
For citizens who prefer or need to apply in person, the Ministry of Interior provides an offline option by visiting the Nationality and Travel Documents Department. Here are the steps involved:
- Download and Complete the Application Form: The form is available for download from the MOI website. Ensure all required information is filled accurately to avoid delays.
- Submit Required Documents: Different documents are required based on the type of application:
- For a New Passport: Provide two personal photos, a copy of the QID (if available), and the birth certificate.
- For Children’s Passport: Include a copy of both parents’ QID cards, the child’s birth certificate, and a marriage contract copy.
- For a New QID (for applicants under 12): Submit two personal photos, the original passport and a copy, a blood type certificate, a birth certificate, copies of parents’ QID cards, and the guardian’s approval.
- For QID Renewal (for applicants over 65): Provide the current QID and two recent personal photos.
- Pay Fees: Complete the application process by paying the applicable fees, which vary depending on the type of document and service required.
Document Requirements at a Glance
The following table provides a summary of the required documents based on the application type.
| Application Type | Required Documents |
|---|---|
| New Passport | 2 personal photos, copy of QID (if available), birth certificate |
| Child Passport (under 16) | Copy of parents’ QID cards, child’s birth certificate, marriage contract copy |
| New QID (under 12) | 2 personal photos, original passport + copy, blood type certificate, birth certificate, parents’ QID copies, guardian’s approval |
| QID Renewal (over 65) | Current QID, 2 recent personal photos |
| Lost/Damaged QID | Current QID (if available), other identification documents may be requested |
Fees for Qatari Documents Services
The fees associated with each service are as follows:
- New QID Issuance: QR100
- Lost or Damaged QID Replacement: QR200
Key Points to Note
- Smart Card Requirement: For online applications, the user must have a smart card. This card allows citizens to securely access e-services and complete transactions online.
- Service Accessibility: This service is accessible 24/7, allowing citizens to submit their requests at any time. It is also integrated with the Metrash2 mobile app.
- In-Person Requirement for First-Time Applicants: Applicants aged 12 and above must be present for their first QID application. However, citizens over 65 are not required to appear in person for renewals.
Instructions for Specific Scenarios
Below are detailed instructions for several common scenarios:
Applying for a New Passport
- Online: Access the MOI e-services portal using a smart card, select Qatari Documents, and choose the New Passport option. Upload the required documents and complete payment.
- Offline: Complete the application form and submit it to the Nationality and Travel Documents Department with two recent photos, a copy of the QID, and the birth certificate.
Applying for a Child’s Passport
- Documents: Include copies of both parents’ QIDs, the child’s birth certificate, and the marriage certificate. If applying offline, the application must be submitted by a parent or guardian.
- Payment: Complete the payment online through the Metrash2 app or at the Ministry’s counters if submitting the application in person.
Applying for a New QID for Children Under 12
- Requirements: Applicants should provide two photos, the original passport, a copy of the passport, the blood type certificate, the birth certificate, and copies of both parents’ QID cards.
- Guardian’s Consent: If applying for a minor, the guardian’s written approval is necessary.
Renewing a QID for Citizens Above 65
Qatari citizens aged 65 and older have a simplified process for renewing their QID. They only need to bring their current QID and submit two recent photos. They are also exempt from appearing in person, adding convenience to this service.
Using Metrash2 Mobile App
The Metrash2 app enables citizens to complete document requests on their smartphones. The app is highly user-friendly and offers features to:
- Submit new applications or renewals.
- Upload necessary documents.
- Pay service fees directly.
With its intuitive interface, the Metrash2 app has become an essential tool for citizens seeking fast and convenient access to Qatari government services.
Smart Card Security
The smart card is an essential component for Qatari e-services, ensuring a secure and encrypted process. Each citizen is provided with a smart card, which is required for logging in to the MOI’s online portal. By using the smart card, applicants can:
- Access various government services online securely.
- Authenticate their identity.
- Complete online payments.
For citizens without a smart card, it is recommended to apply for one at the Ministry of Interior, as it simplifies the application and renewal processes for many government services.
Conclusion
The Qatari Documents Service by the Ministry of Interior is a streamlined, accessible, and efficient service for citizens and their children under 16. Whether applying online through the MOI portal, the Metrash2 mobile app, or offline at the Nationality and Travel Documents Department, the process is designed to be user-friendly and accommodating. With detailed guidelines, specific document requirements, and clear fees, Qatari citizens can access essential identification services with ease.